Hi, we are so happy to read such a great review about Long Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. We sincerely value your business and look forward to your next visit!
Long's sales and service personnel always treat every person that comes through the door as Customer #1 - always friendly and welcome. This isn't just how they treat me, this is how I witness them interacting with every other person in the building during my visits. Keep up the great job, team.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Your satisfaction is important to us, so we want to sincerely thank you for choosing Long Cadillac! If you have further needs or questions, please reach out! Have a great day!
Service Department is very proficient. Car was serviced at the scheduled time and completed prior to the requested finish time. Anthony, the service representative attending to me the last two visits, was very courteous, professional, and informative.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Thank you for choosing Long Cadillac as your first choice for all your automotive needs, Wilfred! We are glad our team always delivers top quality Cadillac customer service. We sincerely value your business and look forward to your next visit!
This place was by far the worst Cadillac location I have ever visited. The service people were very dry and did not show me that my business was important. The charged me 1 hour and 43 minutes to change my oil and put on 4 tires....I'm so glad I never have to come here again
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 621-8443 to discuss your concerns, as your satisfaction is of utmost importance to us.