Jimmy Golden was in my opinion the best sales person we every deal with in over 50 years of buying cars. He took hos time with us answer all our question offer to drive to our home if we had any other question and we are over 40 miles away.
My powersteerng hose had a leak in the .I wascharged $69 to diagnose problem and $250 to install a $197 hose. I was also given a report that I.D. $5K to fix oil leakes My car has 40k miles. The service man spoke to the boss to see if they could help me out with the diagnosis charge ( you could see the leak.). No Go ...Good by Long.
I brought my car in for service and had to leave the area for a week. Long agreed to keep my car on the lot until I returned. When I picked up the car, it was ready and gleaming from a hand wash and wax. It looked showroom new. Very happy with the service from Long.
I really enjoy having a 'personal' service person that I know I can call anytime and ask any question. Ray Potvin takes excellent care of me and my car! Long Cadillac makes having your car serviced an enjoyable experience.