The service was timely, and detailed. I had issues with low tire pressure (2). The tires were removed and remounted with resolution of the problem. I appreciated that they did not try to sell me new tires, which had happened by a different dealership many years ago. The service department has been very respectful.
Thank you for the high rating! We're glad to know that your overall experience was pleasant, though we regret to hear about the situation you've described. If you have any questions, or wish to discuss this matter further, please don't hesitate to call us directly. We'd be happy to assist you in any way we can. Have a wonderful day!
The service Department is just great ! Very friendly , very professional and most important, trustworthy. I take both my GM cars to LONG CADILLAC ( about 50 years ) because of their dependable service. There the GREATEST !!!
Darryl was awesome! I have been leasing cars for over 15 years & this was the best experience yet. Darryl was professional, knowledgeable and made the whole process seamless. I would HIGHLY recommend Long Cadillac.
Tohm and Darryl were quick and easy to work with. They knew all of the configurations, how to work them, and what would be best for me. They were able to get me into the correct car at the right price point