Schedule Service at Long Cadillac's Southborough Auto Repair Center
Temporary hours: Mon-Fri 7:30am to 5:00pm by appointment only. If you need assistance, please schedule online, leave a message for service via 508-683-1150, contact your service advisor directly, or email Andrew Parker, Service Manager, at aparker@longauto.com. Thank you for your understanding. We will do our best to be back to our regular hours as soon as possible. See more information here.
Long Cadillac's auto service department is staffed with a team of GM and ASE certified technicians, including four Master technicians. For more than 80 years, we've been providing Framingham, Worcester and Boston Cadillac owners with the best level and quality of service. As proof, our Southborough Cadillac dealership has won the GM Standards for Excellence award for the past 15 consecutive years. This speaks volumes about our dealership, since this prestigious honor is awarded only to dealerships with the highest customer satisfaction ratings. To experience first-hand our state-of-the-art facility and exceptional customer service, fill out the form to schedule a service appointment.
Why Service Your Vehicle At Long?
- Oldest family owned Cadillac dealer in country
- State of Art Facility, indoor write-up, beautiful waiting area with refreshments
- Experienced and knowledgeable service support staff
- Best ranked / best trained technical staff in New England
- Onsite alternate transportation and shuttle available
- Value-priced service menus, competitive service specials
- Convenient service hours, Wednesday evenings and Saturday mornings
- $1.7 million in parts inventory
- All service work guaranteed 1 year/12k miles
- Leader in service customer satisfaction
- Wireless internet
- Separate children’s play area
- Convenient location
- 100% ASE and GM Certified Technicians with 4 Master Techs