They are always great @ Long, Thom & Ron always takes the time out of their busy day to talk to you on many interesting subjects from life to cars. Thom has one of the nicest Truck I've seen, we also share love for cars (The new Corvette's are just crazy)...old & new. Ron keeps me updated on whats new in the Cadillac world i.e. XT4, XT5 & XT6. The service dept is always willing to bend over backwards to help you out. The dealership is always clean. I have gotten 3 Cadillac's from long & looking forward to my 4TH when the new 2021's come out.